Are you licensed in the Commonwealth of Massachusetts?

Yes. Hestia Care Services, LLC is licensed as a non-medical home care agency with the Commonwealth of Massachusetts. Our License number is 8282.

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What services do you provide?

Hestia Care Services provides professional, affordable, and caring in home living assistance for seniors in Eastern & Central Massachusetts currently serving Worcester, Middlesex and Suffolk counties.

The senior care services we provide include:

We help families by taking time to understand their loved one's needs and then customizing a care solution for their budget. Call us today to schedule your free in-home care assessment or just talk to one of our eldercare advisors.

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How long does it take to get started?

Typically, we can get the service started within 2-3 business days. However, if care is needed urgently, we will do our best to accommodate your need.

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After starting, can I request changes to my service?

Yes. We understand that changing circumstances will sometimes require changing the service needs. We are committed to providing you with the care you need. Please let us know as soon as possible of the changes and we will work with you to make it happen.

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Can I change caregivers?

Yes. We are deeply passionate about The Hestia Promise – “We will be there for your family. If you’re not satisfied, we will work with you until you are.”

We strive to provide you with a well-matched caregiver by taking the time to understand your needs & wants. However, if you feel the need to change caregivers, please let us know as soon as possible.

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Can Hestia Care Services help clients with their medications?

Yes. We can remind clients to take medication per schedule set by the doctors; however, our caregivers do not administer any medication.

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Will I get the same caregiver for each visit?

Yes. At Hestia Care Services, we match caregivers who best fit your needs. Having the same caregiver visit the client helps in providing consistent, high-quality care.

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What if my caregiver doesn’t make it to my scheduled appointment?

Although rare, sometimes due to circumstances beyond their control, caregivers may be unable to make it to a scheduled appointment. We will give you the option to reschedule the appointment or send over another qualified caregiver.

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In which areas do you currently provide your services?

Currently, we provide our services in central & eastern Massachusetts serving Worcester, Middlesex and Suffolk counties.

Our associate offices are located throughout the United States. For a complete listing, please click here.

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Do your caregivers provide services in skilled nursing facilities (SNFs), nursing homes and assisted living facilities?

Yes. We provide supplemental services to clients in all such facilities. These services will be in conjunction with the care already being provided by such facilities.

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How do I get started?

Very simple. Just call us at (617) 910-2200 or fill out some basic details by clicking here and we will respond to your request immediately and help you get started.

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How much does it cost?

The costs depend on the type of services provided. Please call us at (617) 910-2200 or fill out our simple quote request form by clicking here and we can provide you with the detailed quote after evaluating your requirements.

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How do I pay for the services provided?

We offer various options including:

Debit Cards
Credit Cards (Visa, MasterCard, Discover)
Money Orders
ACH & Wire Transfers
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Do I need to pay the caregivers directly?

No. All caregivers are employees of Hestia Care Services. Hence, you are not required to pay the caregiver directly.

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What if I have more questions?

If you have additional questions, please call us at (617) 910-2200 or fill out our contact form by clicking here and we would be more than happy to answer them.

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